Privacy policy

This website is operated by The Key Support Services Ltd (“The Key Group”), with our address at 8th Floor, HYLO, 103-105 Bunhill Row, London EC1Y 8LZ.

At The Key Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our website.

Information We Collect

We collect your email address when you sign up to receive news and updates via email on our website.

We also collect information about your use of our website using cookies. See below for details of the specific cookies we use.

How We Use Your Information

The email address you provide is solely used for the purpose of sending you occasional news and updates about The Key Group.

We use the information we collect via cookies to understand how our website is used and for performance improvement.

We use this information where it is in our legitimate interests to keep you interested and promote our business, and to understand and maintain our website.

We may share this information with our suppliers and professional advisors, or as otherwise permitted by law. Some of these suppliers may be outside the UK where the data protection laws may be less protective. However, we will take steps to ensure your personal information is protected wherever it is stored.

Data Security

We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your email address once you have submitted it via the site.

Opt-Out

If at any time you wish to unsubscribe from receiving future emails, you can follow the unsubscribe instructions included at the bottom of each email, or you can contact us directly via the form on this page.

Cookies we use

Essential cookies which will always be set:

Cookies set only when you click ‘accept’:

  • Cookie Name: ss_cookieAllowed

  • What it does:

    • Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies

    • Cookie

    • 30 days

  • Category: Analytics / Performance

  • Cookie name: ss_cvr

  • What it does:

    • Identifies unique visitors and tracks a visitor’s sessions on a site

    • Two years

  • Category: Analytics / Performance

  • Cookie name: cvt

  • What it does:

    • Identifies unique visitors and tracks a visitor’s sessions on a site

    • 30 Mins years

  • Category: Analytics / Performance

Changes to This Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting to this page.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us via this page.

Thank you for trusting The Key Group with your personal information.

Last updated 2 May 2024